Whether your customer orders come in by phone, mail or Internet, the power of SFG's Real-Time Relational Database gives our team of experienced customer service specialists everything they need to know about a customer to maximize the order dollar value for you with each and every contact.

You have access to the information about every contact and every order as soon as they're entered into our system. Through SFG's secure Web browser, you can examine all of the ordering and processing information for your catalogs the same day it's posted. Payments are processed the day they are received.

SFG's unique real-time system lets you pull up-to-the-minute information with several powerful inquiry functions. Here are just some of the reports you can access online whenever you want to know how your catalogs are performing not days later, but right now.

• Requesters by type
• Statistics by date range and code
• Orders processed by date range and category
• Orders processed by promotion, sorted by date range
• Orders shipped by date range and category
• Phone orders with up-sell sorted by date range
• Customer service inquiries

SFG's systems allow your orders to be handled in a timely and accurate fashion. And through SFG's Web site, you can track your on-hand product inventory every day.

Click here for an RFP form. Or for more information call (888) 685-2233, ext. 6223.